Privacy policy

Satellite Creative is committed to protecting your privacy. If we ask you to provide information, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version was updated on 11 September 2020, to comply with General Data Protection Regulation (GDPR) as of 25 May 2018.

For the purposes of the General Data Protection Regulation, the data controller is Satellite Creative Ltd (referred to as ‘we’, ‘us’ or ‘our’ in this privacy policy).

The company is registered in England and Wales under company registration number 3315229 and whose registered office is 88 Sheep Street, Bicester, Oxfordshire OX6 7LP.

If you have any questions about this policy, please email dp@satellitecreative.com or write to us.

Data Processing Officer
Satellite Creative
The Coach House
Sutton Court
Church Yard
Tring
Hertfordshire
HP23 5BB

How we collect data

We gather and use certain information about individuals in order to provide products and services. This might be in person, over the phone, on email or via the contact form on this website. The information submitted via the contact form on this site is sent as an email and stored in the mailbox of hello@satellitecreative.com.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing dp@satellitecreative.com.

What data we collect

We may collect the following information in order to provide you with products and services, note that this is not a precondition of a service:

• Name and job title
• Contact information including email address
• Demographic information, such as postcode, preferences and interests
• Website usage data
• Other information relevant to client enquiries

We will collect the following information if you fill in our contact form on the website:

• Name
• Email address
• Any information you provide in the message box

We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How we use this data

Specifically, we may use data:

• For our own internal records
• To improve the products and services we provide
• To contact you in response to a specific enquiry
• To contact you via email, telephone or mail for market research reasons

If at any time you would like to stop receiving promotional mailings, emails and phone calls, we have included instructions in the section 'Your rights', below.

Security

We will always hold your information securely.

To prevent unauthorised disclosure, access, alteration or destruction to your information, we adopt appropriate data collection, storage and processing practices.

We have also implemented strong physical and electronic security safeguards.

Links from our site

Our website may contain links to other websites.

Please note that we have no control over these websites. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Sharing your personal information

We will never lease, distribute or sell your personal information to third parties unless we have your permission.

The only other occasion that we would share your personal information to a third party is if we were under a duty to disclose or share in order to comply with any legal obligation, or to protect the rights, property, or safety of Satellite Creative Limited, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

• Send an email to 
• Write to us with your preferences

Data Processing Officer
Satellite Creative
The Coach House
Sutton Court
Church Yard
Tring
Hertfordshire
HP23 5BB

The General Data Protection regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the regulations.

Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Our contact details

Satellite Creative
The Coach House
Sutton Court
Church Yard
Tring
Hertfordshire
HP23 5BB

01442 827768
dp@satellitecreative.com

Acceptance

By using this website, you signify your acceptance of this policy

By consenting to marketing you agree that your personal details and the information you provide as part of any request, will be processed by Satellite Creative as data controller, to provide marketing purposes.

We use your personal information when you consent for us to do so (e.g. for promotional mailing purposes).

Where we rely on consent as the lawful basis for processing your personal information, you can withdraw your consent at any time.
The withdrawal of consent shall not affect the lawfulness of processing carried out before the date on which it was withdrawn.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and General Data Protection Regulation (GDPR) as of 25th May 2018.

Cookies

Google Analytics: This site uses Google Analytics, Search Console, as a way to measure and report statistics of user interactions whilst navigating around the site, with the aim of improving user experience. This is done by using first-party cookies, data related to the device/browser, IP address and activity of the user, stored in the user’s own computer. Users may disable cookies or delete any individual cookie at any time. Click here to learn more about Cookies.

Changes to our privacy policy

We reserve the right to modify this privacy policy from time to time. Any changes we make in the future will be posted on the website: https://satellitecreative.com/privacy-policy