Corporate responsibility

Introduction

We are, Satellite Creative a creative design and marketing agency with expertise in automotive, technology, health and leisure marketing; with a proven track record across all sectors and channels – we can turn our hand to any creative brief. A full service agency, with a team of Graphic Designers, Web Developers and Project Managers. We do big. We do small. So whether you're a start-up with a bright idea or a household brand looking for your next campaign, we'll give you our full attention and greatest creative.

We'll make the boring, interesting. The complex, simple. The impossible (deadline), possible. From Branding and Literature through to Signage and Copywriting, print management and websites all tasks are meticulously planned to avoid wastage. The prosperity of our business and of the communities within which we operate requires a commitment to the sustainable management of our activities.

We have therefore developed a policy that affects and enhances all areas of our business, namely our people, customers, suppliers, health and safety, the environment and the community that are relevant to how the company operates and will be impacted by corporate social responsibility. We wish to adopt and commit to the principles and practices set out below.

Staff/People

We are committed to the well-being and continual development of our people and to training our workforce, where employees are appreciated, valued and given regular feedback so that each employee has a clear understanding of their role and how they contribute to the business.

We operate a meritocracy, where all employees are recognised and rewarded on the basis of their performance, effort, contribution and achievements.

We expect our employees to act with integrity towards one another and exercise a high standard of business practice and workmanship.

We support diversity, fairness and equal opportunities and aim to involve and consult regularly with employees as to the direction of the business.

We recognise the importance of education in our community, and supporting individuals during this process is key to advancement. We actively encourage our employees to take up training courses, often funded by ourselves, and we have offered a number of work experience placements in partnership with local schools.

We maintain an open and honest approach to all of our communications.

Equal opportunities

We are committed to providing an environment of equal opportunities for all members of our workforce. No account of any of the protected characteristics set out in the Equality Act 2010 shall be taken to a detrimental effect in any decision involving recruitment, promotion, provision of facilities etc. See our equal opportunities policy for more detail in this regard.

Customers

We aim to build long term relationships with all our customers and other stakeholders by understanding their objectives as they evolve over time and meeting their needs.

We aim to give fair value, consistent quality and reliability.

We aim to have the highest professional and ethical standards and will be honest, open and transparent in all our dealings with customers.

We will strive to engage with local suppliers and businesses where possible to meet the business’ operational needs, in order to support businesses within our area and decrease our carbon footprint.

In respect of our entire CSR initiative, we expect no lesser standards from our suppliers and business partners.

Suppliers

We aim to create and maintain strong relationships with key suppliers and contractors.

We aim to choose suppliers that share our ethos in relation to employment practices, quality and environmental controls. This will be communicated to all suppliers and potential suppliers.

In respect of our entire CSR initiative, we expect no lesser standards from our suppliers and business partners.

Health & Safety

We aim to achieve and maintain the highest standards of health and safety and provide a safe and healthy working environment for all our activities.

We have a current and effective written health and safety policy that is regularly reviewed and updated.

Environment

We have implemented an environmental policy appropriate to our business.

We are aware of our environmental impact as a business and have taken and continue to take appropriate steps to mitigate that impact, including setting environmental objectives and targets, implementing procedures and providing training so employees and contractors understand their environmental responsibilities and can seek to improve our environmental performance.

With regard to the business’ impact upon the environment, we are committed, amongst other initiatives, to:

efficient printing
reducing the amount of waste produced by the business
ensuring that water/electricity is used responsibly by our staff
recycling materials as extensively as possible
using technology to lessen the need for travel
using public transport wherever possible when travelling is unavoidable.

The Community

We recognise and understand the significance of the local community within which we operate. We aim to enhance our contribution to the community by being sensitive to the needs of local people and groups and promoting ethical and socially responsible trading.

Our Company is keen to support and become involved in community initiatives and Corporate Responsibility Statement charitable work. We do this in the form of sponsorship, donations to national and local charities which may be suggested by our staff, and the funding of community projects. Every suggestion is given due consideration.

We actively support and donate to the following charities/non-profit organisations within our community, including:

The Hospice of St Francis (a local hospice for the surrounding area).
Chiltern MS Centre (Leading Multiple Sclerosis charity).
Hemel Hempstead Business Ambassadoes (Business organisation raising the profile of the local area).
Tring Together (Local business organisation).

Ongoing commitment

We are fully committed to the principle of CSR and aim to ensure that no relevant policy decisions are made within the business, without first evaluating the potential CSR impact.